Went in to have the 1000 miles service, also about...

Went in to have the 1000 miles service, also about some noises from the engine and transmission. The next day I checked the coolant level, guess what it has no coolant in the jug and no water in the radiator. I have taken some photos , yes it was totally empty. Called to talk to the customer care manager, MICHELLE H, she said they always top off the water and indeed the check list was checked for the water level?? Where did the water go? A good advice make sure you check the water and fluid level after each service.