Was good ...

Was good ...
I've been working with the tax software for ages and three days. This year was probably the last time I bought software from the company. The market is big.
I bought and installed Taxman 2020. Here is advertised with large letters "unlimited tax returns" ect. On the back at the bottom in font size 4 you will find the reference to the "single version". Whatever a single version is. I know a single seat, that means for me, it's just a license.
Thought wrong.
Bottom line - the laptop where I installed the program gave up. Since I had bought the program, I reinstalled it on the new PC.
Installation went, data backup too. Then a message window popped up

"Serial number blocked!
There are indications that the serial number for TAXMAN may have been misused.

The serial number is therefore temporarily blocked.

Please contact our technical support and have your serial number XXXXX-XXXXX-XXXXX-XXXXX-XXXXX and proof of purchase ready. "

So folks - that just doesn't work! Even Microsoft unlocked my Office online after I assured that it would only run on one PC. And here ?? E-mail, no one responsible. Hotline, kicked out after 30 minutes.
This is also how you can generate sales.
I have to return to the tax data I have already entered!

I think the next tax return will no longer be sent by the Haufe Group.

PS. I just looked at the terms and conditions. Here you can find under point 9 "
"9.
COPYRIGHT / USE RIGHTS
9.1 ......... If the customer has purchased the TAXMAN and QuickSteuer products, the number of tax returns that can be created is limited. With TAXMAN five (5) tax returns can be created per installation. "

How does that go with the packaging imprint on my purchased goods?
"unlimited tax returns"?

The business practices are borderline for me!

PPS: Under general suspicion
As already written above - my laptop has given up the ghost. Response from support - which unfortunately could not be answered because the ticket was closed after the suspicion was sent:

"By purchasing our Taxman software, you are entitled to carry out a single-user installation in accordance with our license terms and conditions. Due to the multiple installation, you have violated your license. Your serial number has therefore been blocked.

As a goodwill gesture, however, we will provide you with a replacement serial number; this does not imply recognition of a legal obligation. Note that the software may only be installed on one computer, even with the new serial number! "