Pros: quick process

Pros: quick process

Cons: ran credit through demontrond even though I told them I was preaprroved with capital one and I asked them not to run it. Salesman seemed uninterested in selling me the car I wanted becuase I didn't want to buy the car he was trying to sell me. The car I ended up buying mileage was 400+ miles over than advertised mileage. They only gave me 1 key and said they couldn't find the other but to check back when I picked up the plates. Picked up plates 4 weeks later and they still couldn't find keys. They gave me the Kia salesman number to call about the key. I spoke to him 1 time and he said he'd call me back in 10 mins and I never got a call back. I called for two weeks straight, left multiple messages and spoke to other people that directed me to his number which he never answered. Last week, in the midst of me filing a BBB complaint I received a call saying they had to order me a key. Hopefully I can receive my key in a timely matter so I won't have to call and hound Kia again.