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By far the worst experience ever!!! Went in on Nov...

By far the worst experience ever!!! Went in on November 9 and traded my truck in for a 2018 Silverado. The truck did not have original keys and no alarm remote and every-time we turned it on it said theft deterrent. After a couple days they told me to drop off the truck so they could install the remote and that would fix the problem. They had the truck for a week... the loaner we were given has paper plates that expired the next day.. I was pulled I was pulled over for driver with expired plates. Made multi trips to the lot to get paper plates. When we finally got the truck back still was not working properly. Still has aftermarket key and remote. Made another trip to actually speak to the manager who kept brushing us off showed him the key and he was shocked stated yes this would be the issue and would order us a key. After a week of waiting the truck just would not turn on anymore. I was left stranded and wasn t able to get back to work. Multi calls to sales person and lot and no one was trying to help. That evening I got a ride to the lot and asked for a loaner. Was told the truck would be towed the next day and problem would be resolved. A week passed by and the truck had not been towed I went up to the lot again. They finally got it towed a couple days later. The truck was finally ready 2 weeks after they towed it. Still had aftermarket key. The day after the truck would not start AGAIN so once again I was stranded trying to get to work. It was embarrassing to have to get a jump from someone in a new truck.... dealer is not
Trying to make this right... that day I drove the truck to the lot and since it was turning on ok I was told they couldn t do anything until it didn t work again
So they can send someone
To look at it... well here we are 4 days later and the truck didn t start again !!!! Gettin the run around and I feel like they just don t care. I m close to losing my job because of this issue!!! 4 times the vehicle does not
Turn on and I m unable to get to work. Do not waste your time here. I have been more than patient with them and this issue but this is ridiculous now.

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