Erica Verda

Review of Best Western Plus Lakeway Inn ...

If I could give this place negative stars I would....

If I could give this place negative stars I would. The poor gal at the front desk was very kind and apologetic, but the hotel oversold their rooms. And when myself and friends showed up to check in we had no rooms!! Why a hotel would oversell and put people out who booked in advance is beyond me. Horrible.