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My Partner was cold called by DM Designs offering ...

My Partner was cold called by DM Designs offering us a discount on a new kitchen. After the way we were treated by their salesman, we would not buy a kitchen from them at any price.

The salesman dismissed our ideas about what we wanted to do with the kitchen out of hand and seemed incredulous when we told him that we wanted such things as a double oven and a dishwasher.

I was taking notes on a notepad while he was there and he kept telling me not to and while he was showing us their range of selections kept mocking us for not being 100% sure what we wanted.

He spent far too much time being overly familiar with us and when we asked him to give us a quote for the kitchen he kept stalling. After we told him that we were not going to commit to anything there and then he immediately turned cold and dismissive. As he was leaving he asked me "who were we really going to buy a kitchen from?" I told him that we would keep the price he had quoted us in mind, to which he replied "no you won't" - I certainly won't be after being spoken to like that.

The whole point of this was to sell us a kitchen - How do they expect to sell anything if their salespeople are so rude?

My Partner had a follow up call from them today. She described the poor experience we had with their salesman and then was asked what prices we were quoted. After being told the prices (one of which we were told was a cut to the bone price that we could only take then and there by their salesman) my partner was immediately told by the woman on the phone that they could give us a better offer than the "lowest, must agree on the spot" price. We turned it down as we want no further dealings with this company.

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