C

Cary Young

4 years ago

Read great reviews and decided to give Mami a try....

Read great reviews and decided to give Mami a try. Since it was my first time I stood in line at the cashier to see if my order was ready. When I asked her about my take out order, she kinda chuckled and told me that I needed to stand at the other end of the counter and then she went to check on my order. She told me my order wasn't ready and it would be out in 3-4 minutes, cool. As I stood at the end of the counter, there were two guys hustling out orders and occasionally blurting out people's names. Those guys never called my name. After 7-8 minutes, I walked up to 5 or 6 bags of food on the counter trying to see if my order was ready but I couldn't distinguish one order from another. Those two guys never asked me if they could help find my order. Waited another 7-8 minutes, never heard my named called. Finally, the girl at the cash register looks at me and walks to the back, then, she starts rummaging thru the 9 bags of food on the counter. She looks up and tells me that she found my order. At this point, I'm not a happy camper. I waited 15-18 minutes and no one told me that my food was sitting right in front of me. It's like a Mexican fire drill inside Mami's place. Soggy chicken skin, ordinary beans and rice, and weird chicken soup. I don't get it but I don't think Mami really cares what a first time customer thinks. I know one thing Mami, I won't be back.

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