Josh Payne Review of Kennedy, Carlson & Van Bruggen...
I drove a little over 3 hours and spent close to $...
I drove a little over 3 hours and spent close to $4,000 on an AWD car. I was told everything worked well on the car. I test drove the car and everything checked out. The only thing I noticed was that the power steering pump sounded like it might be going out. I told Mark about this and he offered to cover the cost of the repair for the power steering pump at 100% under the limited warranty. I went to pick the vehicle up the next day. 15 minutes after leaving with the car, the AWD Malfunction as well as the traction control warning light came on. I called them and made them aware of this. They told me they would cover all the costs associated with the AWD malfunction. They sent a loaner vehicle that looked/sounded like it was about to blow up. They had some old random guy drive my car back there. Fast forward 2 months the car still isn t fixed. They lied to me and told me it was. STAY AWAY from these dishonest snakes. This has to be the worst experience I ve ever had when making a purchase. I called and left several messages during the time they held my car hostage. Nobody returned a single phone call. They are very dishonest and unprofessional. I will be contacting an attorney
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