Originally made appointment in May. When making a...

Originally made appointment in May. When making appointment, asked about costs and what services were provided. Person responded that service cost is 59 dollars. When asked about other costs, he didn't know. When asked about servicing mobile homes, responded yes. Genz_Ryan called a couple of days before appointment to say they were swamped with work, could we reschedule. Not a real problem. Rescheduled for july 10. Waited the entire afternoon, finally heard at 5 pm that he was in rogers and on his way. At shortly before 6, he called again, asked if lived a mobile home? Told him yes, then Ryan told us that "we do not service those!" REALLY GREAT COMPANY, NOT!!!!