I was very pleased with the service. I was not the...

I was very pleased with the service. I was not there when the delivery time began, but the courier, when he called to warn about departure, calmly responded to this and simply offered to come when it would be convenient for me. Without reproaches and sighs, as sometimes happens, and just arrived a couple of hours later, again calling in advance and making sure that I am ok now. I think if I missed the delivery time again, he would also calmly react. It seems to me that this is exactly what an ideal service looks like - when they talk to you as to a person and enter your position. I liked the politeness and clarity)