Andrea Blake-Thomas

Review of KIPP Houston

My family members received Very poor customer serv...

My family members received Very poor customer service from the rep Richard. His communication skills needs improvement, When you dealing with patients are their family members you should show comparison that he don't have. He's dealing with patients that aren't promise the next day. Therefore he should put himself in their shoes. What if that we're his family member are even him. I know that our day too day jobs can be stressful at times, Take consideration in knowing that you're helping some terminally ill patients. Perhaps this business is just your way of making money, if that's the case you should find yourself another way too make your income.