Laura Macdonald

Review of The Pokey Hat

I used to come here all the time but since new peo...

I used to come here all the time but since new people took over the lady whom was in charge on my last visit was extremely rude and the prices of tubs have got too expensive I asked if they had anymore vanilla then I looked and saw there was enough for a good 3 scoops she turned and looked at the man behind her and he shook his head she then said nope and I watched as he carried the tub into the back and made himself a tub of the remaining icecream seriously?! I was so shocked but didn t want to make a fuss as they seemed kind of confrontational as they were with a man in front of me previously. Instead I got bubblegum flavour which was quite milky and lacked flavour and a small scoop of white chocolate which was milk taste. but I just wanted to grab it and go as it was for my partner who was waiting in the car with our son who was upset. she then (and I kid u not) scooped the bubblegum scoops onto a napkin and placed it into the tub then placed another napkin on top so they were stuck. I got annoyed and said oh come on now u don t need to wrap icecream with napkins do u? She claimed everywhere does that it is how it s gets presented I actually laughed at that she couldn t be serious could she? I paid a small fortune which left my Partner picking napkins out of his icecream which for me was entertaining but that lady shouldn t be aloud to work where she has to deal with people everyone that stepped in during the time I was there complained what a joke stay away!