Khalid Alrajih

Review of Burj Rafal Hotel Kempinski

It was a very bad experience before the day of my ...

It was a very bad experience before the day of my wedding. I was booked with a wedding suite with a dinner on the night of my wedding. I was surprised when I first entered the suite and smelled smoke everywhere, knowing that I was booked in the "non smokers" section. The alternate manager said we were ready to get you a suite after a hour's text I expected the problem to end here and after the pattern and transfer of the crap I asked for the dinner arrived cold !!! The service was very, very, very bad, and if the time goes back I would book it and spend the night of next life on a marriage tip away from this hotel