The actual care of the veterinarian was wonderful....

The actual care of the veterinarian was wonderful. She was knowledgable and and answered all of my many questions. The complaint that I have is with their front desk. I have been there 4 times now and never have the ladies at the front desk been polite or courteous. My second time there I stood in front of their desk while there were 4 ladies working on computers, for 5 minutes and no one acknowledged me. Absolutely the worst customer service I have ever experienced. I was not going to say anything until I noticed that it was every time I went there. Again the actual veterinarian was amazing! They might just need a new staff on their front line.