Malory Cassie

Review of Nuera Air Inc.

It was a frustrating experience to try to reach so...

It was a frustrating experience to try to reach someone (took 2 days and many hours on the phone). When I finally heard back from someone, they said they would help expedite the warranty and repair of our vacuum. Brought the vacuum in to the repair shop that Nuera recommended, and the repair shop has been waiting for 2 weeks to receive any communication or confirmation from Nuera Air that the repairs can begin. Will not deal with this company in the future. Extremely poor customer service.