ShyMaree Review of Nordstroms Automotive Inc.
Went to get a radiator for a 2.7L Chrysler engine,...
Went to get a radiator for a 2.7L Chrysler engine, to replace the old one after a Crack was discovered. The new radiator had a rupture in it, causing transmission fluid to go through my coolant lines, into my engine.
Now I have coolant in my transmission lines, transmission oil in my engine& have to pay for the engine, transmission& coolant systems to be flushed& a new radiator.
--UPDATE--
Called& spoke with a manager (Justin). He told me I'd have to pay to get the radiator pressure tested before they'd be able to help& even then they'd only give me another used part. They won't help with the multiple system flushes I'll have to get done.
Here's the thing, they're supposed to have pressure tested this radiator. They should have before reselling it. So, apparently, somehow in the 20 minute drive from their facilities to my house, I ruptured the inside of the radiator. While it was lying in the back seat of the car, nothing touching it.
I think the more believable option, is someone didn't do their job correctly& either didn't pressure test it, or just didn't care. Now I'm out the money for the first radiator, a brand new replacement radiator, the money to put it into the shop& have it replaced& all the systems flushed.
After buying parts from here for the past 7 years, everything from batteries to engines, I will no longer be buying my parts from this establishment. It's a real buyer beware story.
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