The Worst experience of my interactions with shelt...

The Worst experience of my interactions with shelters all over the world to date. The Volunteer coordinator who i was so nicely connected to while trying to assit in the reuniting of an adult Female Boxer named Echo to her rightful owner, had to of been the most nastiest, rude, unprofessional, immature woman i have ever had dealings with. Having a bad day or not is no reason to yell, talk over, or have attitude with another when the main goal is to be all about pets and cutting down on the Euphemism and instead getting these pets back into the homes of their loved ones. The Volunteer coordinator at Gulf Coast presents herself in a manner just opposite of that goal and has a short temper when asked who is above her. I was hung up on as if i were not talking to an adult t begin with. She not only hung up on me once, or twice it happened three times. All the while all my intentions were to renite Echo with her father who has been relentlessly trying to retrieve his pet from first animal control then the humane society and where is Echo now, according to Gulf coast, the Boxer rescue has her but because the kennel manager is not available until tomorrow morning and the person above the kennel manager that i asked to speak with was on vacation, essentially all operations cease in this situation because according to the volunteer coordinator she was the next in charge and excuse me in my knowledge their is always above in rank at any job and when i ask for that person is when i get hung up on. This woman told me that in Lee County when a pet is brought in as a stray the owner has three days to claim the pet or it goes up for adoption, in my understandings i believed that when a "stray" is brought in to a shelter it is customary to scan to check if their is a microchip in the pet so that the owners can be notified that their pet can be claimed. Echo's father has been trying for 10 days while getting the run around with nothing but cunfusion let alone stress because the fees are mounting, with absolutely no positive direction from Gulf Coast who would rather put the pet in a rescue after the trauma of being in 2 different facilities and without her dad of the 10 years, Echo sits in a rescue wondering, why this woman could not help her get home to her rightful owner. I am ashamed at the way this woman acted towards another professional and i apologize if any other person comes across her miserable exsistence and looses their family member due to her lack of information on how to get Echo home. When someone works in the animal field its wise to have a love for animals living not the opposite, because with your disreguard for the feelings of others and the pets they own you are definatley not doing your job. Just saying