This site boasts a therapy pool, and if you tour t...

This site boasts a therapy pool, and if you tour the facility, they will be sure to mention it. However, this pool is off-limits if you have children. Not just off-limits for your children, but off-limits for YOU. There is ONE hour per week, between 9am and 5pm when the therapy pool is open and doesn't have a class scheduled. This single hour? Happens when childcare is closed.

Often, during the day, it's booked with the same class back-to-back.

When I complained, I was told that those with children are welcome to come from 8-9 am (while we're dropping our older children off at school) or from 7-8pm (when we're trying to put our children to bed). When I pointed out these difficulties, I was laughed at and told the schedule would not be changed.