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Nico Greco

4 years ago

Quick Summary: Buy your Jeep elsewhere

Quick Summary: Buy your Jeep elsewhere

Extremely disappointing to say the least. I went into the dealership and we worked out a decent rate at first on a Grand Cherokee that ended up not actually having. After EIGHT hours of sitting in the dealership waiting for them to process paperwork we were told that they didn't have time and that we could sign a paper and take the car home and quickly finish the paperwork at a later date. I came back with my 8 month pregnant wife last night to finish our paperwork where I was told we would be seeing someone momentarily...Took another 2 hours!! No one offered my again, 8 month pregnant wife a water, beverage, or anything until that two hour mark. Already furious at this point, I walk into the finance office wanting to sign my papers and get the hell out of there, only to be told that the rate we agreed and shook on was no longer valid and the paper they insisted on me signing stated that in the fine print! I am now stuck paying a premium on the vehicle every month and can't do a thing about it because they already took my trade in!

I am extremely dissatisfied and would recommend any other dealer for a major purchase like this. As many of the comments below state, this dealer is big on the "bait and switch" tactic. Pretty pathetic if you ask me, especially for someone who is a first time buyer to your brand and dealership. I will be taking my money elsewhere from now on along with my 4 relatives who are regular jeep lessees.

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