Try another company!!!! Broward Impact Windows/Mea...

Try another company!!!! Broward Impact Windows/Meadors Construction. Robert Hartz is a very nice guy but after 2 months waiting for the windows/doors to arrive ( we were aware it was taking a while and it was ok) we sent him an e-mail asking if there was any news and if he had a estimate date. Robert responded promptly and gave us a date when the installation was going to start. We took time off from work. 1-2 days before the installation date we called him to confirm the date and he was very honest replying that he had no idea where he got the date from and he had no installation scheduled for us yet. They had told us that with the installation they MAY brake the marble window sill ledge but be prepared because they broke 80% of them. Mike, the installer, did glue it together though. They also broke 1 tile by the sliding door which they had told us that may would happened. At the same day one of the sliding doors was installed I noticed the door edge cap was damaged. I sent a text to Robert Hartz with a picture and he said he would fix it. The next week the installer came over and tried to fix it with caulking and paint which I knew it wouldn't work. So I sent Robert another text with a picture. That same day the supervision Joe Marshall called and told us they would fix it but it would take about 2 months because they had to order it. WE DID NOT PASS THE FIRST INSPECTION because they submitted the wrong documentation (another day we had to miss work for nothing). Madeline Espejo called us 2 times in the following weeks to scheduled the inspection but she called by mistake BOTH TIMES stating that the inspection as for someone else. After a couple of week we called the office and spoke to Madeline to ask when the other inspection would be and she stated that she didn't know because the city has to schedule it. My husband told her it was their fault that we didn't pass inspection. She argued against him putting the blame on the city. We reiterated it was their company that filed the wrong paperwork with the city. They called again to schedule another appointment. We took off work for that day. When the day arrived we learned the appointment was intended for another customer - not us (thus another wasted vacation day). Again, Madeline refused to accept responsibility blaming it on the city. We again reiterated we contracted with them to handle these matters - to which they repeatedly failed. Madeline was very rude and my husband asked her not to call him ever again. A few weeks later Madeline called in the morning to let us know that the inspection was scheduled for that afternoon. My husband told her again not to call him again requesting someone else from the office so we called Robert and scheduled another inspection. We called and told supervisor Joe Marshall that we would not pay the other half until the sliding door cap was fixed and he said that it was a warranty issue because the cap came in damages. We got really mad because that meant that they installed the damage door/cap knowing that it was damaged. Well needless to say that they came in the day of the new inspection with a new cap (which they had told us it would take 2 months) , this time instead 1 bent damage, it had 4!!!! My husband decided to pay the rest of the bill even though the sliding door wasn't fix that day. So I call again and sent pictures of the damage. Robert stated he will take care for ii. They scheduled to fix the sliding door today but they didn't show up and haven't called us yet.