Shad OQuin

Review of Sam Pack's Five Star Ford

Most unorganized service department out there. You...

Most unorganized service department out there. You have one guy working with multiple customers waiting on him. The other service writers are sitting around not willing to help. Ford needs to do something about dealerships like this and they aren't the only one with major problems. I would be embarrassed to say I worked for this place let alone managed it. I grabbed my keys and left after Kevin was rude that I pointed out the issue. I won't let a service department work on my vehicle that has major issues on the front end.