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Tim Palmer

3 years ago

This was our second trip to Ross Bridge. The room ...

This was our second trip to Ross Bridge. The room was good, but we were very disappointed with the service. My wife tried to book a massage but was ignored. The man at the spa seemed to be annoyed that she asked for an opening. This was followed by lackluster service at the bar. The staff didn't seem to have customer experience as a priority. Most everyone seemed bothered to wait on us. Not the best look!

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