Had to deal with a rude associate who told us seve...

Had to deal with a rude associate who told us several times that my car couldn't be worked on, he did not even have anyone look at it before telling us that it couldn't be worked on. When he finally got a lube tech to look at it he told us it would be done in 30 minutes . I understand liability issues and such, but my car is under warranty and I'd taken it to 2 other places that said going to a dealership would be the best course. I couldn't drive 2 hours to the original dealership for an oil change. The situation was frustrating and the associate added stress to a situation that ended up being easily fixed. Just overall disappointed in the way the situation was handled.