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Brianne Baronic

4 years ago

Booked over Expedia so we were unaware the hotel a...

Booked over Expedia so we were unaware the hotel accepted credit card only, which isn t a problem on its own. My issue came when the hotel staff acted condescending towards us because of that. They did let us pay debit which apparently they usually don t do (which was very kind) but Throughout our stay the staff continued to treat us with slight apathy. Aside from that the rooms were nice and clean, the pool and hot tub however was not the cleanest. Hair and various floaties were very visible and unsettling. Upon checkout we witnessed the hotel checking out another older couple as well, treating them very very nicely. Whereas me and my boyfriend hardly got a smile. While I m not sure if our lack of enthusiastic customer service was due to us paying debit or our young age, either way it was not a very pleasant experience for us personally.

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