Addendum 07/03/2017

Addendum 07/03/2017

After I have now learned that this dealership has massively damaged two of my freshly powdered 20 inch Vossen rims and probably even the coilover suspension was badly affected, due to improper installation of a screw that does not belong to this suspension, I am now the matter after several attempts to amicably out of the world, was forced to report this to the police and to hand it over to my office. Property damage + willingly accepting a serious accident, etc.

And then my company was given a totally lying revenge rating on Google. On threat, this was deleted again, but everything was denied.

I can prove anything and I have no reason to lie.

Addendum end.
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I had brought my BMW M4, which I had also bought there, to this workshop and had explicitly agreed in advance with the foreman, Mr. Liske, what everything had to be done (customer service, balancing the wheels, adjusting the lights and eliminating noises on the front axle) and that I I don't want my car to be driven afterwards, as I had an average consumption of over 27 liters during the last workshop visit and the engine was still hot 3 hours later.
Master wrote everything down and said that I would get my car back on the same day at the latest the next.
After 3 days I was allowed to pick up the car again.
Almost nothing was done!
Even customer service was not carried out properly. I only knew that 300ml of coolant was missing. They were still missing after that! As a customer you ask yourself what else has not been done.
Except for the small thing that, in addition to the noises that had not been eliminated on the front axle, I had new noises on the rear axle that were clearly attributable to a bent armature plate.
And the car was now pulling hard to the right. And the wheels were balanced in an amateur way.
So the beautiful car was brought back and added to the order that the track had to be adjusted. After only another 3-4 days I was allowed to pick up my car again.
Instead of practicing humility and eliminating the errors quickly and accurately, they only screwed the car 1.5cm high and claimed that the noises in the back came from grinding tires on the body. This only without traces of sanding and you could clearly see that my 20 inch Vossen rims were thrown onto the shield of the brake disc. This sheet is clearly bent to this day. The liquid was again not topped up. The car still pulled the same way to the right.
And 11km were driven with an average consumption of 27.9 liters! Against my clear wish.
The noises on the front axle persisted. When I asked why the noises were not eliminated, I was informed that the squeaking components were not original BMW parts.
When I wanted to know which component was squeaking and pointed out to the foreman that they were original BMW parts, Mr. Liske told me that they didn't know. So that's an absolutely unbelievable cheek.
So I took my M4 back with me, half repaired, and I'll never set foot in this workshop again with my other BMW.
Let alone buy another vehicle there.
In summary, it can be said that it is a bottomless outrage how you ignore customer requests and a decent job, damage customer vehicles and then not even bother about your mistakes and this takes almost a week and in the end generates 27.8 liters of consumption (see above) I never drive - and twice not with a cold engine!) and lets me go there a total of 4 times.

I'm really sorry for old Mr. Rhein who built it all himself and who certainly doesn't even know what has become of his life's work.