Kathy Davis

Review of REACH & Asheville Veterinary S...

My 17 year old beloved terrier mix began panting a...

My 17 year old beloved terrier mix began panting and screaming at about 5 pm on New Year's Day. After several months of knowing her end was near it was obvious that this was her time. I went online to find an open vet and rushed her to REACH. The parking lot was full and I feared a long wait with my dog in horrible distress. Not wanting to bring my screaming dog into a waiting room of already distressed animals and owners my sister ran in and a tech rushed out, took her from me and back into the treatment area. We could still hear her from the reception area so know that she had been immediately sedated during the time I was registering and paying. This clerical task took only a couple minutes and I was surprised at the cost for euthanasia and cremation - only $198, even though she apologized that the price included a premium because of the holiday. They immediately took us back to a room where we could sit with her until they helped her pass.

I have never left a review before but am so grateful to REACH and its compassionate staff for attending to my dog so quickly that I felt I should. From reading the negative reviews I wonder if I would have had a different experience if I had had a payment issue or of course if we has been forced to wait (that would have been the worst kind of torture for both me and my sweet pooch). As it was I couldn't have been more impressed. Everyone we came in contact with was so kind and I cant think of a single thing that they could have done to make a sad sad time better over and above what they did do for us. Thank you so much everyone on staff the evening of 1/1/20!