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I would not recommend this dealership. We negotia...

I would not recommend this dealership. We negotiated our price for the car and was "advised" of all the incentives available. Once we made it to Finance the Finance Manager accidentally advised that we were also due for an additional $750.00. Once he realized the mistake he tried to make it seem like the additional $750 was already included. After threatening to walk away from the deal, the dealership decided to give us the additional $750.00. I also was disturbed to realize they charged us an additional $299.00 for Customer Care Package that we didn't ask for or agree to. When I contacted the Finance Manager(Tony) he explained it was the coupons they gave us when we bought the car.

I've also had to bring my new Explorer back to the dealership 3 times to get the same part fixed and it's still not fixed.

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