John Schulz

Review of United Energy & Multinet Gas

Changed the gas meter yesterday but didn't restart...

Changed the gas meter yesterday but didn't restart the heating or hot water. Called Multinet.
Phone line quality was so poor neither of us could understand what the other was saying. Second call was marginally better. Put through to emergency number who took details and said a tech would be out in the next four hours...I asked whether I could be contacted 20 minutes before he was due to arrive...no. Fortunately he arrived within an hour and fixed the problem in 30 seconds....why couldn't that have been done when the meter was changed?