Absolutely horrible and unprofessional bank. My hu...

Absolutely horrible and unprofessional bank. My husband and I spent hours and days trying to resolve an issue in which a cheque was deposited into our account as Canadian funds and then withdrawn in US funds (we never were able to get the difference returned to us). Poor customer service and unwilling to resolve their own mistakes even after waiting on hold forever multiple times. I will never bank with CIBC again!