So I post earlier about little problem I had this ...

So I post earlier about little problem I had this morning at this hospital.i assumed and judge them about their service based on my experience this morning. Whithin hours I receive phone call from president of hospital asking me what happened. He listen what I had to say , explained me why it happened. Gave me his cell # and told me to contact him if there ever a problem.
Didn't e expect this kind of response from in such a short time from such higher authority. This shows that they do care and may be what happened this morning was just an isolated incident.
My apology for judging your hospital and staff so quickly.
Thank you