Jamie Quach

Review of Tasting Lounge

Extremely disappointed!!!

Extremely disappointed!!!
Took my boyfriend to this restaurant last night for his birthday and also my first time here as well. We decided to celebrate it here ONLY BECAUSE OF ITS NICE PATIO, i was also aware that they dont take reservations for patio so that I booked the reservation way in advance,also put the note down on OpenTable AND CALLED IN THE RESTAURANT WAY IN ADVANCE to notify that its for a birthday occasion, i just want it to be planned perfectly. I was so confident because i thought Since there is pandemic going on, i dont think its that difficult to get an outdoor spot for a birthday meal.
However, came in and got seated at a booth indoor. They told us that they just transformed the patio to the winterlust bubble thing that needed to booked online through TOCK website and its fully booked for the evening. Suddenly, THE PATIO BECAME RESERVABLED for everyone just two days before of my boyfriend birthday and NO ONE IS EVEN BOTHERED TO GIVE US A CALL TO NOTIFY US ??? i mean i wouldnt mind spending $200 for an outdoor table. We took a risk a made it all the way to the restaurant during a pandemic, i think i deserve at least a phone call or a head-up from the restaurant so if we couldn t seat outdoor, I wouldve rather cancel the reservation and wouldnt spend a bday with a regular lounge table.
If you want to plan for a special occasion meal, maybe consider it again or you have to double check with them million times to make sure your experience wont be screwed up as mine :) !

Our server is nice though. the manager that night also talked to us but I understand what could he do when all the space are already booked