Menny Farber

Review of Fairmont Rey Juan Carlos I

i maa reservation with another 32 different people...

i maa reservation with another 32 different people to attend the WEM2015 esthetic congress at the palao de congre in Barcelona - 12 houeres before my plain took off i was advised by my travel agent that the hotel had an overbooking and we were transfrered to another hotel in the airport. now let us put aside the extra cost i am abot to have - thsi is NOT the way you should treat 32 clients. i am fluent in Spanish was talking to the reservation explaining them we are 32 people from all over the world and NOTHING. i will NOT make any additional booking in this hotel nort the chain.