It is a beautiful venue however, the overall expec...

It is a beautiful venue however, the overall expectations fell very short. A lot of what was assured or promised or should've been provided fell short. For example, they assured us the guests would be able to hear the officiant without a mic, that was untrue. The food was mediocre (and cold). The serving staff was inexperienced.

However, my biggest complaint was how we were treated and then nitpicked (overcharged) on every little possible thing. This mentality really undercuts the experience. Either you are a high end venue who is professional and able to deliver. Or you are a quaint venue who is affordable and accommodating and kind.

I was really disappointed with how we were treated. There was no care or true assistance. The day of, I felt met with attitude, entitlement, and exasperation.