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s landers ferris

3 years ago

After driving 8hrs all night to see my niece gradu...

After driving 8hrs all night to see my niece graduate from Marietta High School, I was given a room that was occupied. Then I was given a room to which the door wouldn't open, then finally after lugging my baggage up and down to the front desk for my 3RD room, I was given a room with stains all over the wall, peeling wall paper, and a horrific musty order. At my request, I was transferred to another room the next morning, as it was after 11pm. The next room had no stains on the wall or visible damage as the prior, however, the odor was still present. I chose this hotel based off of the ratings and proximity to the Graduation site. Unfortunately, I couldn't tolerate the smell. After the Graduation, I checked out and abandoned the remainder of my PAID IN FULL reservation.
I would like to note that the overnight Mgr was very apologetic and service friendly.

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