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Sandra Shlapack
Review of O'Brien Hyundai

3 years ago

Totally unprofessional! I did 3 trips to their loc...

Totally unprofessional! I did 3 trips to their location to change a part in my car. Unfortunately the 3 time the party never arrived and they never call me to let me know so I don't waste my time and gas driving from Estero to Fort Myers. Finally manager called my husband to inform that they got the piece and gets what they ordered the wrong part!!!
So now my husband has to go back again, because I am not dealing with them anymore. So he goes back and yes WRONG PART AGAIN!! after 2 weeks they finally replaced the part!! Unbelievable!
Sandra.

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