Bernice Williams Review of Nick Alexander Imports
I brought my car in for an oil change. It was out ...
I brought my car in for an oil change. It was out of warranty. Before , could even say hello to the Rep, Elan, He says you have low oil because you have an oil leak!' I was confused , he can determine that in 3 seconds, when there is no visible signs of leakage, and he was not a mechanic. I told him I was just there for an oil change. I just did a multi-point inspection, and nothing was wrong. He began to ask if I had extended warrantly coverage (RED FLAG), I was concerned that he was setting me up for bogus charges. When I reiterated that I just wanted an oil change. 2 hours later, I get a call that I need an oil filter housing, and repair to power steering pump, and that would be $4,000.00! What he did not know was my Fiance is a BMW Employee and works in Ontario for BMW America. My car is in excellent condition. I called and told him he lauged and said, the games begin. I hope that they did not intentionally screw with your car to have you return. Let see what happens...
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