Saa McCarthy Review of John Eagle Honda Houston
It's been a long time since I went back into the m...
It's been a long time since I went back into the market for a new car, but I didn't forget the last experience--it was painful from pushy sales personnel to finance directors trying to make an extra buck and delaying the process.
This is why I especially appreciated my car buying experience yesterday at John Eagle Honda of Houston. It began with their service department, believe it or not. My wife's 16 years old Odyssey, 230,000 miles finally broke down. Anthony, the sales rep reviewed my car and quoted me a repair fee. Considering the car was only valued at $500 (yes, we got our money's worth from that car), we decided it was time to part ways with our Odyssey. Anthony put us in touch with Abel Sixtos, as good as they come with sales people. The guys was super informed and courteous. He provided me a no haggle discounted price via email within minutes via email.
We wanted he EX-L with Sensing, but they had none in the color we needed. That's when Nicholas Herrin, their sales manager when into full gear. He scoured the state of Texas and found the exact car (in Black Forest Pearl) that we needed. Within a day, the car was in Houston from Dallas.
I went in yesterday, financed the car through Capital One, and Daniel Richardson, Assistance Finance Director worked with me to put finishing touches on the deal. Daniel is super bright, friendly and helpful. He didn't waste my time, yet was able to offer other services like extended warranty. Within a couple of hours, I drove away with the car.
Apologies for the length of this review, but I would be remiss if I didn't mentioned Jamal Richardson, sales consultant. You see, I drove alone to the dealership (with my wife) as I wanted to surprise her. Abel drove the pilot behind me to my home and I drove him back to the store.
What an experience--painless, courteous and efficient. This is what a car buying experience should be like. Go see these folks if you're in the market for a Honda!
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