My daughter's 2nd party was scheduled on Saturday ...

My daughter's 2nd party was scheduled on Saturday March 5th- Naturally it rained so we had to relocate elsewhere. I called Friday before the party to cancel because I knew it was going to rain, and they told me to call back Wednesday after the scheduled date. But no one specified it had to be ON Wednesday only. So when I called on Monday to get my refund they would not give it to me. They'll do whatever they can to keep your money and screw you over!