EDITED:

EDITED:
They responded with my opinion matters, but this is just for show because we have tried emailing with the representative, Jennifer Robins and she has offered little to no help or explanation of why she continues to spell our name incorrectly on important documents nor does she offer any remedy when we gave her two options to fix the issue.

Actually, it would affect our taxes (confirmed with Recording, Accessor's and also another title company we asked). We asked them to contact the county accessor to update the names for tax purposes and they basically still refuse to help with this even though it's their mistake. We wouldn't have had this issue if they actually sent in the correct document that we approved.

We asked Jennifer,
- Why didn't you use the most recent Excise Tax Affidavit with the correct spelling?
- Further, why did you send us the Excise Tax Affidavit to send only to tell us later it's not accepted?
- Lastly, why is the recorded Excise Tax Affidavit different from the one seen in the .pdf package my lender had sent to for records.

None of these questions were answered.

She continued to insist that she got everything completed in a timely manner (nope, missed my first signing appointment) and insinuated that she had done me a favor by sending my documents internationally.

Further, it's amazing that they will respond to a review quicker than they will to client emails. The manager, Linda Borselli, has been CC-ed after the initial issues that we were facing and has not responded at all to any of the ongoings.

If you want a smooth and easy transaction with your name spelled correct, no excuses, no frills, please, look elsewhere.
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Would NOT recommend CW Title.

To date I've done 4 different transactions w/ different title companies and CW is the absolute worst. Actually, they are so bad that they shouldn't be in this business considering the important of the documents and transactions that they handle.

Title company made numerous spelling errors in my name as well as document preparation. It had to be revised 4-5 times until corrected, then the person handling my transaction, Jennifer Robins basically said everything was fine. But no, it wasn't I closed later than expected, which costed my a couple hundred dollars and had to ask my lender to speak to CW Title management about the situation because things got so bad.

Title company never updated me about the process of my transaction, when the documents were received, released, recorded, closed. No one even sent me a email to confirm that I would be wired my money.

Title company recorded the documents with the county, but never sent me the clean copies. I go online to do a search and to find that they submitted STILL the wrong documents and crossed out our names on it, which again, were spelled incorrectly. They removed the correct documents that we signed off on and didn't use it! What is worse is that they sent back the document package to my lender, who sent me a .pdf of the entire package.

In the package the document they recorded and the document that is in the package are also two completely different ones.

Find a company that you can trust. CW is definitely not it.