I came here with my sisters to celebrate a 21st bi...

I came here with my sisters to celebrate a 21st birthday and a security guard effectively harassed us into leaving before we even had a chance to gamble.

We did not know it was casino policy to not allow photography from cell phones, as there was no signage to our knowledge specifying this rule, so we were taking selfies and short videos for our Instagram stories, not thinking anything of it. It was the first time in a casino for two of us and only the second time for the others.

This super young security guard comes up to us and starts freaking out about videos he said we took. I showed him my cell phone video I took of the casino from three floors up where you couldn t see any details of faces or machines and there was no view of any tables and promptly deleted it in front of him, apologizing profusely because I truly had no idea. He was extremely rude during the interaction. I tried to explain that I didn t know the policy and he acted as if he didn t hear me/didn t believe me.

Then as we were heading to the bathrooms, trying to decide if we would even stay, he came up to us AGAIN and said he had word another one of us took videos . I have never seen such aggression from a security guard. It was very off-putting and we left after that with a very bad taste in our mouths for Turtle Creek Casino.

This young man needs to learn how to tactfully speak to clientele. If he would have just kindly explained what the problem was and took the time to listen to us, I would have completely understood! But his attitude and clear power trip were so over the line, I will never be back to this establishment.