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Wish I could give zero stars . First , I own a Cad...

Wish I could give zero stars . First , I own a Cadillac ATS and I brought my car in because I had no radio ( no sound , steering wheel controls , no screen display other then time . Now , my parents have owned a shop for 25+ years and we figured a module went out . Well we were right , the radio module has taken the diving bored and the tech that worked on my car was great , We had a good chat about cars and how they used to be etc ( I have ASE certificates ) so just some mechanic small talk . Now they ordered my parts on Tuesday , said they would be in on Wednesday. So to give them time ( because we all know it s coming from a 3rd party ) I came back Thursday .... still no part .... no Answear s .... now I live in Indiana and choose to come here because I drop cars here all the time ( I m a tow truck driver and do work along side AAA) and this place always seemed friendly ! Boy was I wrong , worst customer service in the world !!!! Told me to call ahead of time and I wouldn t have wasted my time.... well I did and the lady said no ones at the desk and she would have someone call me back .... well no one did ... smh first and last time I ever buy a Cadillac. At least when I owned my BMW they were able to appreciate me as a customer ........

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