3 years ago

Sheraton Hong Kong did a great job making me feel ...

Sheraton Hong Kong did a great job making me feel like a second class citizen from the moment I walked in the executive lounge to check-in.. Sorry sir, Towers is only for elite members. (?? My SPG Ambassador level 100+ nights status?)

Platinum is meaningless at this hotel. The pathetic lounge of converted rooms is depressing. SPG has been nothing but downhill with more bad experiences this year than good. So very disappointing.

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