Michael Cherry

Review of Al Serra Chevrolet

Most of the time I would give them a 5 star rating...

Most of the time I would give them a 5 star rating but recently I had a brake issue with my vechicle and took it in for service. After a $1200 front end brake repair I had another brake problem where one of my brake lines broke. I took it back in for service and I was told it would be $2200 to replace all of my brake lines. I explained only 1 brake line had broken and how much to fix just the 1 brake line. I was told they would not just replace the 1 brake line so I declined the $2200 repair and took the vehicle into a local small business repair facility. The total out the door repair cost was just $200 and they replaced 3 brake lines not just 1. Totally disappointed by this single experience and my advisor Eric.