Gina Brooke

Review of Memberclicks

I m the first to admit I hate calling customer ser...

I m the first to admit I hate calling customer service lines. So often, the help you receive isn t helpful at all. Long wait times, no assistance fixing the problem you are having, etc. However, with MemberClicks, it s been very different. In the nearly two years since I became a customer, I ve never had anything other than a fantastic experience. I ve worked with multiple customer service reps and each one has been courteous and professional and have always helped me solve the issue at hand.
I ve never cringed at the thought of having to call or chat for help because I ve known I would get the same excellent service I ve come to expect from MemberClicks. I have met a number of folks from MemberClicks who were once customers and chose to change careers to join the MemberClicks team. That says a lot about the product and the company culture if people are that passionate to work for the company and it comes across in every interaction I ve had with a member of their team.
Kudos, MemberClicks, you have set the bar high and consistently deliver!