Perfect location, kind staff members, clean rooms,...

Perfect location, kind staff members, clean rooms, easy beach access with complimentary beach chairs.

Unfortunately, the trip ended with disappointment. On our last morning we decided to take our young kids back down to the pool for a swim before leaving. When we arrived noone was in the pool yet as it was around 9am. I looked at the pool and noticed white spots that covered the entire top of the pool. I then saw a huge glob of bird poop and realized the whole pool was covered with a bird poop film. I told my kids to wait while I shared this with the staff. I went to the front desk to let them know and they said they would take care of that. So our family decided to step out to the beach and enjoy and wait. When we got back about 40 minutes later, still noone had cleaned it up. I thought I was overreacting but at this point other moms had taken notice and kept there kids out. All of us were pretty confused how a resort that we were paying a $35/nt.fee didnt automatically clean the pool. I then found a staff member by the pool and asked him about it. He didnt know about it and I showed him the pool. He seemed shocked and said that he was going to get someone to clean it right away. 30 more minutes later...still noone in sight to just clean up bird poop. By this point we made the decision to leave and head back up to our room to pack since we had to check out about 1 hr from then. As we were leaving the pool I noticed 2 boys under 10 who were swimming right next to the big glob of poop. If swallowed this can really make someone very sick. So I went back to the front desk to just let them know that the poop was still all over the pool and now kids were swimming right next to it. I shared how disappointed we were that although we were paying a $33/nt resort fee we didnt have the chance to fully enjoy our stay because of this. My children were very upset and disappointed, like all kids would be. I also let them know that I noticed this white film on the other days we were in but it was in the corner of the pool and in just thought it was sun block...now unknown that it was bird poop the whole time. Yuck. Although I shared this the lady just proceeded to help me check out but offered nothing to make up for this nor did she take off any discounts or anything. I was a little surprised honestly. But now I'm voicing this because it seems they just did not care about it at all even though its disgusting and is a health concern. They really need to have someone each morning just take a net and clean out the pool prior to opening. All it takes is a baby, toddler, or even older child to swallow the water with poop and develop a terrible sickness. I expect this from motels but not a resort charging a fee. Overall the hotel was great for everything else even though we felt parking was way overpriced $28/night! We enjoyed our time there but hope they can figure out a better system to keep the pool clean.