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Review of Delta Lodge at Kananaskis, Kan...

Really nice hotel. But I m knocking a star off bec...

Really nice hotel. But I m knocking a star off because they tried to scam me into a room upgrade. I booked a room with two queens months in advance. When I arrived they asked if I wanted to upgrade to a family suite for an extra $100 a night. I declined. That s when they confessed that they had given my room to someone else and only had a family suite left. He then said I guess I ll have to give you the suite at no extra charge . I ticked off that they first tried to get me to cover the cost of their screw up. That s not good business practice.

The showers need a bit of work. Sometimes they take ten minutes to heat up. Other times they scald you and you can t get any cold water.