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The only reason I joined this gym was to have acce...

The only reason I joined this gym was to have access to their competition pools to swim laps. Upon going to sign up I was told Oct 3rd was when the pool would re-open (2 weeks wait time), so I signed up for the full gym & pool membership for 3 months. Almost 7 weeks later and the competition pools STILL are not open! I've gone twice now to swim because their website said it was open only to get there to see signs on the doors that the pools were still closed. I called again this morning before leaving to triple check and found out the "leisure" aka Kiddie pool was open but all of the competition pools were closed still and "hopefully would be open tomorrow, but to call & check back". Are you kidding?! Worst customer service, no email contact EVER, incorrect website information and I'm going to have to call back every day to see if the pool is HOPEFULLY open for use? Total scam for money and a waste of time. I could have had a Gold's Gym, Planet Fitness or any number of local gym only locations for a fraction of the cost. Truly disgusted at this point.

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