Carmen Dullaart

Review of BMW of San Rafael

I was not happy with the service at this location....

I was not happy with the service at this location. The sales associate was arrogant and the staff seemed unhappy to work there. Unfortunately, I purchased my car there so I feel like I have to go there for service. However, the management in Sonnen fixed an issue I was having, so, I was pleased with him; otherwise, I would not be returning.