Aaran Heavey

Review of iBis Styles Kingsgate Hotel

The location and staff for this hotel were great. ...

The location and staff for this hotel were great. The issues were with the room and hotel. Stepping into the fifth floor and apart from over the elevator exit, there is no ceiling. It's just exposed wires, pipes and signs. The hotel is under refurbishment, however even in a refurbished room we had issues such as a lamp that even turned off would flash every 30 seconds, no hand towels, and bed sheets that felt more like paper than fabric.