LaFonda Turner

Review of Crowne Plaza Dallas Market Cen...

I had to give it a "star" to write this review. Th...

I had to give it a "star" to write this review. This is an honest review. I am here staying now due to the fact that day 1 guest were in the lobby complaining about their awful stay. Front desk told them if they cancelled the manager would not give them refund. So I stayed. I have been here for 3 nights so far and it has been a living nightmare. YES they will say they are doing renovation, but that has nothing to do with the uncleaness and odor. The pool is filthy, the fitness room is unsanitary, and the elevators or threaten . The bar is outside in a hallway. My water was off for 3 hrs today. I had to go and tell them to turn it on. Housekeeping is a JOKE. They do go through your things and take your tip. I am just being honest despite the lying from front desk, telling people on the phone there is no renovation going on. YES it is and they are not refunding once you reserve a room. I have never had this experience before from Crowne Plaza. Shameful.